A few years ago, IngramSpark took away the instant chat option with their customer support team. Now users pay $49 for 1 hr of chat support or $25 for 30 minutes.
However, you CAN still email in a support ticket. Here’s how to get help at no cost.
https://www.facebook.com/groups/641752356577267
https://help.ingramspark.com/hc/en-us/requests/new
Join this channel to get access to perks:
https://www.youtube.com/channel/UCjvBO4kjuBSYe6Bi3RYQAQA/join